Shipping & Returns Policy

At Fourtega, we strive to provide a smooth shopping experience. Below, you’ll find all the details about our shipping and returns process.

Shipping Policy

1. Order Processing

  • Orders are processed within 1–3 business days.
  • During peak seasons or holidays, processing times may extend slightly.

2. Delivery Times

  • Standard delivery takes 5–10 business days depending on the destination.
  • Express shipping is available and delivers within 2–5 business days.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Enjoy free shipping on orders over $50.

4. Tracking Information

  • All orders include tracking details to ensure you can monitor your delivery.

Returns Policy

1. Return Period

  • Items can be returned within 30 days of receiving your order.
  • Products must be unworn, unwashed, and in their original condition, with all tags intact.

2. Non-Returnable Items

  • Sale items, undergarments, swimwear, or custom orders cannot be returned unless they arrive damaged.

3. Return Process

  • Pack the items securely in the original packaging and ship them back to us.
  • Ensure you use a reliable shipping service to avoid lost returns.

4. Refunds

  • Once the return is received and inspected, refunds will be processed within 7–10 business days and credited back to the original payment method.

Exchanges

  • At this time, exchanges are not offered. If you wish to change an item, return the original for a refund and place a new order.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, send it back, and a replacement or refund will be processed upon inspection.